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Willard WaymanAuthor

June 24, 2020 - COVID – 19 and the Oracle SCM Cloud

Willard Wayman

Life would pall if it were all sugar; salt is bitter if taken by itself; but when tasted as part of the dish, it savours the meat.Difficulties are the salt of life.Robert Baden-Powell:Author: Scouting for Boys

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Willard WaymanAuthor

June 17, 2020 - Supply Chain Management – Be Proactive and Agile

Willard Wayman

A few weeks back I went into my local warehouse store to get a few items.I headed back to the food section and immediately noticed empty pallets where water for sale normally was found.At the end of the row a forklift had just placed a pallet of water which was being picked clean.I took a case of water and then another, even though I had 2 cases at home.I thought about other “essentials” and headed over to get toilet paper, nothing but empty pallets.I had a case at home so I didn’t worry too much about the warehouse store being out.Other shoppers were being silly and panicking, not me. The next week, as news reports blasted the airwaves with news of vast supply chain disruptions, I lined up with a few hundred people to get more toilet paper.An hour and a half later we entered the same warehouse store.There at the entrance was a sign with a list of several items they were out of, cleaned out by panic.I got my case of toilet tissue that day and added it to another already in storage, just in case.

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Roland OwensAuthor

June 12, 2020 - Help is on the way.Oracle assistance for COVID preparation.

Roland Owens

On March 27th, 2020 The Coronavirus Aid, Relief, and Economic Security (CARES) Act was signed into law. There is over $2 trillion of economic relief targeted to US citizens and business. There are some specific attributes of this act that are targeted to many businesses that are Oracle customers from a HR, Payroll and Benefits perspective. Below, we will review information from My Oracle Support (MOS), in an attempt to uncover support that Oracle has provided to accommodate the CARES act.The primary beneficiaries from these updates are customers that have Absence Management, Leave and Payroll.

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Darin ChipmanAuthor

June 9, 2020 - Application Support and Filling Gaps with Flexibility

Darin Chipman

College gap year, spark plug gaps, offensive line gaps, financial stock gaps… There are many different types of gaps out there, but there is one that not all consumers of SaaS applications recognize. Gaps in application support. Yes, it is true, there are gaps that exist in supporting SaaS applications and the main gap is between the end-users and the standard support provided by the application vendor.

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Ravi Teja KalagaAuthor

May 20, 2020 - Containerization using Docker

Ravi Teja Kalaga

In this blog I will review the problem of how an application works in the development environment but not the UAT environment. I will also explain the components involved in packaging an application using Docker.I will also look at the cause and the solution.

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Jody UptonAuthor

May 11, 2020 - Customer Service in Salesforce Consulting

Jody Upton

I like to say I grew-up in a Call-center. I have been working in the Salesforce consulting space since 2011, but before that I worked my way through a variety of jobs in a call-center.One of those jobs taught me Salesforce, and for that I will be forever grateful. It was in the call-center that I learned the value of customer service skills. While part of customer service is a talent, part of it is knowing what your customers expect when you are working with them. Salesforce users expected competence and the ability to listen. I worked towards that goal every day.Now in my work at Apps Associates, I use all of those skills and more as I work with clients to implement Salesforce for their unique needs.

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